Website Policies

Terms and Conditions
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1. Introduction
Welcome to mytinyhq.com.au (the “Website”). These terms and conditions (“Terms”) govern your use of our services. By accessing or using the Website, you agree to be bound by these Terms.
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2. Services
Mytinyhq.com.au provides editing and communication services (“Services”) to small and medium sized businesses in Australia. The Services include, but are not limited to, editing, writing, communication operations, customer service, and other business-related tasks as described on our Website.
 
3. User Responsibilities

• You must provide accurate information when registering for our Services.

• You are responsible for maintaining the confidentiality of your account information.

• You agree not to use the Services for any unlawful or prohibited activities.

 
4. Payment

• Payment terms are as agreed upon at the time of purchase.

• All fees are non-refundable unless otherwise stated in our refund policy.

• We reserve the right to change our fees at any time, with notice provided to you.

 
5. Intellectual Property

• All content, trademarks, and data on the Website are the property of mytinyhq.com.au or its licensors.

• You may not use any of our intellectual property without our prior written consent.

 
6. Limitation of Liability

• Our Services are provided on an “as is” basis. We do not guarantee that the Services will be uninterrupted or error-free.

• To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

 
7. Termination

• We may terminate or suspend your access to the Services at any time, without prior notice or liability, for any reason.

 
8. Governing Law

• These Terms are governed by the laws of Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Australia.

 
9. Changes to Terms

• We may update these Terms from time to time. Any changes will be posted on this page, and it is your responsibility to review these Terms regularly.

 
10. Contact Us

• If you have any questions about these Terms, please email hello@mytinyhq.com.au.​​​​​

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Privacy Policy

1. Introduction
My Tiny HQ (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our Website and Services.

2. Information We Collect

• Personal Information: We collect personal information that you provide to us, such as your name, email address, and payment details.

• Usage Data: We collect information about how you use our Website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

• To provide and maintain our Services.

• To process transactions and send you related information.

• To communicate with you, including sending promotional materials.

• To monitor and analyse usage and trends to improve our Services.

4. Sharing Your Information

• We do not sell or rent your personal information to third parties.

• We may share your information with service providers who perform services on our behalf.

• We may disclose your information if required by law or to protect our rights.

5. Data Security

• We implement reasonable security measures to protect your information.

• However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• You have the right to access, correct, or delete your personal information.

• You can opt out of receiving promotional communications from us by following the instructions in those communications.

7. Cookies

• We use cookies and similar technologies to collect usage data and improve our Services.

• You can set your browser to refuse cookies, but this may affect your ability to use some features of our Website.

8. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page, and it is your responsibility to review this Privacy Policy regularly.

9. Contact Us

• If you have any questions about this Privacy Policy, please email hello@mytinyhq.com.au.